Me&Co Furniture Privacy Policy

Last Updated: November 2, 2025 Me&Co Furniture ("Me&Co," "we," "us," or "our") is committed to protecting the privacy and security of the personal data of our B2B clients, distributors, and website visitors. This Privacy Policy outlines how we collect, use, and process your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable international standards.

1. Data Controller

Me&Co Furniture is the Data Controller responsible for your personal data collected via this website (mecofurn.com) and during B2B transactions. Contact Details:

Data Protection Officer: Adele Dercksen
Email: privacy@mecofurn.com
Address: 20 Fabriek St, Graaff-Reinet, 6280, South Africa

2. Data We Collect

We collect various types of data from you, including:

Identity Data: Name, job title, company name, VAT/registration numbers, and Client Portal username.
Contact Data: Business email addresses, professional phone numbers, and billing/shipping addresses.
Transaction Data: Details about payments made and services (RFQ submissions, orders, lead times) you have procured from us.
Technical & Usage Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and information about how you use our website (via cookies and analytics).
Marketing Data: Your preferences in receiving marketing from us and our third parties.

3. Legal Basis for Processing (GDPR)

We only process your personal data when we have a legal basis to do so. These bases include:

Contractual Necessity: Processing is necessary to fulfill a contract with you or your company (e.g., fulfilling an order, processing an RFQ, or setting up a distribution agreement).
Legitimate Interest: Processing is necessary for our business operations (e.g., fraud prevention, improving our services, internal analytics, network security).
User Consent: Processing is based on explicit, clear, and opt-in consent given by you (e.g., signing up for our industry trends newsletter).

4. How We Use Your Data

We use your personal data for the following purposes:

To process your Request for Quote (RFQ) submissions and manage your Client Portal account.
To fulfill and manage international orders and facilitate logistics with freight partners.
To send service updates, technical alerts, and critical information regarding your account or orders.
To comply with our legal or regulatory obligations, such as verifying VAT/company registration details.
To improve our website functionality, services, and product offerings (using analytics).

5. Sharing Your Data with Third Parties

We may share your personal data with the following categories of third parties to manage our B2B operations:

Fulfillment & Logistics Partners: Necessary data (name, address, company) shared with freight forwarders, shipping companies, and customs agents to ensure global delivery.
Technical Operations: Shared with trusted third parties who provide essential services, such as website hosting, payment processing, and internal analytics (e.g., Google Analytics).

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

6. Data Security and International Transfers

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Given our B2B focus on the EU and MENA regions, your data may be transferred outside the European Economic Area (EEA). We ensure that any such transfer is protected by necessary safeguards (e.g., standard contractual clauses) to maintain a high level of security.

7. Your Legal Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

The Right to Access: The right to request copies of the personal data we hold about you.
The Right to Rectification: The right to have inaccurate or incomplete data corrected.
The Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data under certain conditions.
The Right to Object/Restrict: The right to object to or restrict our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 1.

8. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide a better experience and analyze site usage. By using our website, you agree to the placement of cookies on your device. You can manage your cookie preferences through your browser settings.

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Me&Co Furniture. Your High-Volume Export Partner

Me&Co Furniture is a leading South African manufacturer specializing in export-ready flat-pack solutions for the EU and MENA regions. Backed by over three decades of excellence and operating from our advanced 6,000m² facility, we guarantee the capacity and quality required for large-scale corporate and wholesale projects. Our commitment includes strict E1 and ISO certified compliance and superior flat-pack logistics. Browse our customizable range of corporate, retail, and residential furnishings, all available via our dedicated Request for Quote (RFQ) system.