These Terms of Trade govern all commercial transactions, Request for Quote (RFQ) processes, and sales agreements between Me&Co Furniture and our B2B clients and distributors (the "Buyer"). By submitting an RFQ or placing an order, the Buyer agrees to these terms.

1. Order Process and Acceptance

1.1. Request for Quote (RFQ): All orders begin with a formal RFQ submission via the Client Portal. Pricing, MOQ, and lead times provided are estimates until formalized in a Pro Forma Invoice.

1.2. Order Confirmation: An order is confirmed and legally binding only upon the Buyer’s acceptance and payment of the required deposit, as specified in the Pro Forma Invoice.

1.3. Minimum Order Quantity (MOQ): All products are subject to an MOQ as specified in the Pro Forma Invoice. Orders below the MOQ may be subject to a surcharge or rejection.

2. Payment Conditions

2.1. Standard Terms: Unless otherwise agreed in writing for established accounts, all B2B orders require payment via two milestones:

• 50% Deposit: Required upon order confirmation to secure materials and commence production.

• 50% Final Payment: Due prior to the loading of goods for shipping. Goods will not be released until final payment is successfully verified.

2.2. Currency: All payments must be made in the currency specified on the Pro Forma Invoice (e.g., EUR, USD, ZAR). Currency conversion fees are the responsibility of the Buyer.

3. Product Quality and Warranty

3.1. Quality Standards: Products comply with the specifications outlined in the product sheets, including the use of E1 Certified and FSC Certified materials, as applicable.

3.2. Warranty: Me&Co Furniture warrants that the goods will be free from defects in material and workmanship for a period of one (1) year from the date of delivery. This excludes defects resulting from misuse, improper assembly, or normal wear and tear. A separate six (6) month warranty may apply to specific components.

3.3. Claims: Claims for defects must be submitted in writing within the warranty period, accompanied by photographic evidence and the original invoice.

4. Logistics Information and INCOTERMS

4.1. Default Trade Term: All orders are placed under the INCOTERM EXW (Ex Works) unless otherwise stipulated in the Pro Forma Invoice.

4.2. INCOTERMS 2020 Explanation:

Under EXW, the Buyer assumes all costs and risks involved in transporting the goods from the Me&Co factory gate to the final destination, including loading, export customs, freight, and insurance.

4.3. Flat-Pack Optimization: Me&Co utilizes specialized flat-pack packaging and loading techniques to maximize container efficiency. Final cubic volume and weights are provided to the Buyer for accurate freight costing.

4.4. Lead Times: Quoted lead times commence only upon receipt of the 50% deposit and signed order confirmation. Lead times are estimates and may vary based on production queue and material availability.

5. Governing Law and Disputes

5.1. Governing Law: These Terms of Trade shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

5.2. Dispute Resolution: The parties agree to first attempt to resolve any dispute through good-faith negotiation. If a resolution cannot be reached, the matter shall be submitted to the competent courts of South Africa.

Me&Co Furniture

20 Fabriek St, Graaff-Reinet, 6280, South Africa

Website: mecofurn.com